Metrics Glossary
Browse and understand all 48 metrics used across the platform
Showing 48 of 48 metrics
Financial
Revenue, balances, payments, and monetary health indicators
8
Lifecycle
Customer journey metrics including acquisition, retention, and churn
16
Operations
Service delivery, appointments, routes, and operational efficiency
7
Technician
Individual and team performance, productivity, and utilization
8
Geographic
Location-based distribution and regional analysis
5
Communication
Customer outreach, response rates, and engagement metrics
4
