Metrics Glossary

Browse and understand all 48 metrics used across the platform

Showing 48 of 48 metrics

Financial

Revenue, balances, payments, and monetary health indicators

8

Lifecycle

Customer journey metrics including acquisition, retention, and churn

16

Operations

Service delivery, appointments, routes, and operational efficiency

7

Technician

Individual and team performance, productivity, and utilization

8

Geographic

Location-based distribution and regional analysis

5

Communication

Customer outreach, response rates, and engagement metrics

4